Dear All

Government of India has an online Grievance forum at http://www.pgportal.gov.in 

Can you imagine this is happening in INDIA?

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like

  1. Railways.
  2. Posts.
  3. Telecom (incl. Bharat Sanchar Nigam Limited (BSNL)  & Mahanagar Telephone Nigam Limited (MTNL )
  4. Urban Development  ( Delhi Development Authority (DDA) , Land & Development Office (L&DO) ,Central Public Works Department (CPWD) , etc)
  5. Petroleum & Natural Gas
  6. Civil Aviation  ( Air India , Airports Authority of India , etc) 
  7. Shipping , Road Transport & Highways 
  8. Tourism 
  9. Public Sector Banks:
    (Allahabad Bank   Andhra Bank   Bank of Baroda   Bank of India   Bank of Maharashtra   Canara Bank   Central Bank of India   Corporation Bank   Dena Bank   Indian Bank   Indian Overseas Bank  Industrial Development Bank of India Ltd   National Bank for Agriculture and Rural Development  Oriental Bank of Commerce   Punjab & Sind Bank   Punjab National Bank   Small Industries Development Bank of India   State Bank of Bikaner & Jaipur   State Bank of Hyderabad   State Bank of India   State Bank of Indore   State Bank of Mysore   State Bank of Patiala   State Bank of Travancore   Syndicate Bank   UCO Bank   Union Bank of India   United Bank of India   Vijaya Bank )
  10. Public Sector Insurance Companies: (
    GIC of India   Life Insurance Corporation of India   National Insurance Company Ltd.   The New India Assurance Company Ltd.   The Oriental Insurance Company Ltd.   United India Insurance Company Ltd)
  11. National Saving Scheme of Ministry of Finance 
  12. Employees' Provident Fund Organization 
  13. Regional Passport Authorities
  14. Central Government Health Scheme 
  15. Central Board of Secondary Education 
  16. Kendriya Vidyalaya Sangathan 
  17. National Institute of Open Schooling 
  18. Navodaya Vidyalaya Samiti 
  19. Central Universities
  20. ESI Hospitals and Dispensaries directly controlled by ESI Corporation  under Ministry of Labour

Many of us say that these things don't work in India:
Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility.
This way we can at least raise our concerns instead of just talking about the 'System' in India.


Invite your friends to contribute for many such happenings.

P.S: PLEASE SPREAD THIS MESSAGE IF U WANT OUR INDIA TO HAVE A BETTER TOMORROW & SPREAD THIS INFO TO AS MANY AS POSSIBLE.